Appointment of two kinds of agents — Mahila Pradhan Kshetriya Bachat Yojana (MPKBY) and Standardized Agency System (SAS) — is the basic task of the Directorate of Small Savings, Assam, as well as District Authorities. Both agencies are quite different and unique. If the MPKBY is for women agents only for dealing with 5-year Post Office Recurring Deposit Accounts, SAS is open for all for dealing with NSC, KVP, MIS and Time Deposit Accounts.

Being the appointing and renewal authority, the Directorate is also the sole agency that imparts periodic training to the agents, creating invaluable assets for small savings sector. It organises regular training programmes for these agents in the office of the Director, as well as in post offices and District head quarters for enhancing their expertise. These trainings also work as a morale boosting workshop for the agents to perform and excel.